رئيس مجلس الإدارة
سعيد اسماعيل
رئيس التحرير
مروة أبو زاهر

رئيس مجلس الإدارة
سعيد اسماعيل

رئيس التحرير
مروة أبو زاهر

Sarwa Insurance Becomes First Insurer in Egypt to Launch Title Insurance Policy

In a major milestone for Egypt’s insurance and regulatory landscape, Sarwa Insurance, one of the

largest insurance companies in the Egyptian market and the insurance arm of Contact Financial Holding

has received approval from the Financial Regulatory Authority (FRA) to issue and activate the Title Insurance

policy This approval makes Sarwa Insurance the first insurer in Egypt to obtain final regulatory authorization

to issue the specialized policy based on the FRA-approved model, highlighting the company’s technical

readiness and leadership in developing innovative insurance solutions for the local market

Title Insurance: A Strategic Tool to Reduce Real Estate Investment Risk

The Title Insurance policy is a strategic risk mitigation solution for real estate investment

especially for foreign investors It enhances confidence in the legality and integrity of property

ownership and increases the readiness of large-scale projects for project financing The approval

aligns with Egypt’s ongoing efforts to attract foreign direct investment (FDI) and expand national

development projects, including Ras El Hekma and Alam El-Rum In this context, property title

integrity remains a key determinant for investors and international financing institutions, supporting

the competitiveness of the Egyptian real estate market and strengthening its ability to attract long-term

investments

Leadership Comment: Insurance as a Key Enabler for Real Estate Investment

John Saad, Group CEO of Contact Financial Holding, said

Insurance is the fundamental pillar and true guarantee for the sustainability of real estate investment

Through Sarwa Insurance, we aim to support and safeguard investment opportunities, enhancing market

efficiency and strengthening Egypt’s ability to absorb large global capital flows

He added What we are offering today goes beyond traditional insurance solutions we are laying the foundation

for a new phase of financial maturity where insurance acts as a strategic enabler, granting investors

and international institutions full confidence in the safety and viability of their assets, and reinforcing

Egypt’s position as a preferred destination for large-scale strategic investments

Coverage Details: Protecting Investors from Hidden Title Defects

Under the Title Insurance policy, Sarwa Insurance commits to compensating the insured

for direct financial losses caused by pre-existing legal defects in the property title that were

unknown at the time of contracting The coverage includes

Registration errors

Final court rulings confirming third-party rights

Invalidation of ownership transfer transactions

Existence of undisclosed real rights registered before policy issuance

Legal expenses and attorney fees associated with insured risks (within the insured amount)

This comprehensive coverage reinforces Sarwa Insurance’s role as a specialized insurer in

managing real estate investment risks and strengthening investor confidence

Clear Limits and Exclusions in the Title Insurance Policy

The policy defines a clear framework for the insurer’s responsibilities and scope of

coverage, ensuring regulatory discipline and a balanced contractual relationship

Sarwa Insurance is not liable for

Violations, encroachments, or modifications occurring after the policy issuance date

Defects or rights known to the insured but not disclosed during contracting

Expropriation for public benefit or sovereign decisions

Disputes arising from use, occupancy, or lease relationships

These exclusions reflect adherence to international risk management best practices

and clear allocation of responsibility

Regulatory Framework: FRA Approves Official Title Insurance Model

The Financial Regulatory Authority issued the official Title Insurance policy model

at the end of 2025, following its preparation by the Federation of Egyptian Insurance

Companies, in line with international best practices for managing property title risks

and protecting investor rights

Contact Financial Holding: A Leading Non-Banking Financial Group in Egypt

Established in 2001, Contact Financial Holding is Egypt’s leading non-banking financial

services group It offers a wide range of financing and insurance solutions for individuals

and businesses, including

Consumer finance

Auto finance

Insurance

Mortgage finance

Leasing

Factoring

Sarwa Insurance The group’s integrated ecosystem has strengthened operational

efficiency and supported financial inclusion, leveraging digital innovation to expand

access to financial services across Egypt

“Sarwa Insurance Sets a New Standard, Wins ‘Digital Insurer of the Year 2026’ at MENA Awards”

In a groundbreaking achievement that highlights Egypt’s leadership in financial technology innovation

Sarwa Insurance, a subsidiary of Contact Financial Holding, has been named “Digital Insurer of the Year

at the Digital Insurance MENA Awards 2026 The award, presented in the Customer Experience Transformation

category, marks the first time an Egyptian general insurance company has won this prestigious regional honor

surpassing 21 leading insurers from across the Middle East and North Africa (MENA)

A Landmark Achievement for Egyptian Innovation in Digital Insurance

John Saad, CEO of Contact Financial Holding, expressed his pride in the win, saying

This award is not just a recognition of Sarwa Insurance, but also a testament to Contact’s

broader vision of creating a fully integrated digital financial ecosystem Our goal extends beyond

offering insurance products—we are reshaping the non-banking financial services sector by merging

cutting-edge technology with deep industry expertise This achievement underscores Egypt’s role

as a regional hub for digital insurance solutions, positioning us for sustainable growth and scalability

SarwaNow: Revolutionizing the Digital Insurance Experience

The award is a recognition of SarwaNow, the first fully digital motor insurance issuance

platform in Egypt. This innovative app allows customers to complete the entire insurance

process—from pricing to instant policy issuance—directly through their mobile phones,

eliminating the need for branch visits or paper-based transactions. By offering a seamless

digital insurance experience, SarwaNow has redefined the traditional insurance journey for

new, unlicensed cars Ahmed Khalifa, Managing Director of Sarwa Insurance, commented

Winning the Customer Experience Transformation award is a reflection of our commitment

to putting the customer at the center of every innovation. Through SarwaNow, we have transformed

the traditional insurance journey into a fast, transparent, and secure digital experience. This recognition

demonstrates how regulatory compliance and technological innovation can combine to create real value

for customers and pave the way for a smarter, more efficient future for motor insurance

International Jury Honors Sarwa Insurance for Digital Transformation Excellence

The Digital Insurance MENA Awards evaluation process involved a rigorous assessment

by a distinguished international jury, including prominent insurance and fintech experts

from the MENA region. Key members of the jury included Dr. Sabri Al-Azazi, former Assistant

Governor of the Central Bank of the UAE; David Piesse, Chairman of Ambassadors at the

International Insurance Society; Dr. Ravi Seshadri, Strategic Advisor for InsurTech in APAC

and MENA; and Philip Story, Chairman of the DIFC Insurance Association. Their thorough

evaluation, based on global benchmarks of governance, innovation, and digital transformation

 reflects the prestigious nature of this award

A Fully Integrated Digital Insurance Solution

SarwaNow offers a comprehensive digital insurance experience, enabling secure onboarding

identity verification, digital payments, and in-app document storage Currently, the platform

focuses exclusively on issuing motor insurance policies for newly purchased vehicles,

ensuring speed, accuracy, and excellent customer service This integration of Contact

Financial Holding’s advanced technology with Sarwa Insurance’s underwriting expertise

allows customers to manage their insurance policies more efficiently and securely under

the Financial Regulatory Authority’s licensed fintech framework.

Contact Financial Holding: A Leader in Non-Banking Financial Services

Founded in 2001, Contact Financial Holding is Egypt’s leading provider of non-banking

financial services, offering a broad range of solutions including consumer finance, auto

finance, insurance, mortgage finance, leasing, and factoring With a strong presence in

the market, the Holding has created an integrated ecosystem that drives operational

efficiency and reinforces its role in advancing financial inclusion through digital innovation

Digital Insurance MENA 2026: Shaping the Future of Digital Insurance

Digital Insurance MENA is a premier conference that brings together global leaders

in the insurance industry to discuss innovation and technology The 2026 edition, held

in Dubai, featured over 160 speakers and advisors and attracted more than 1,500 industry

professionals, including technology leaders and decision-makers. This year’s event served

as a platform for discussing the future of digital insurance and fostering collaboration in the

industry. The announcement of Sarwa Insurance’s award during the conference further

solidified the company’s leadership role in the digital transformation of the insurance sector

Conclusion Setting New Standards for Digital Transformation in Insurance

Sarwa Insurance recognition as “Digital Insurer of the Year 2026” in the Customer Experience

Transformation category highlights its innovative approach to transforming the insurance industry

in Egypt and the MENA region. Through SarwaNow, the company is reshaping the motor insurance

sector, offering customers a digital-first experience that is fast, secure, and transparent

This achievement not only underscores Egypt’s growing leadership in digital finance but

also sets a new benchmark for the future of digital insurance Sarwa Insurance