رئيس مجلس الإدارة
سعيد اسماعيل
رئيس التحرير
مروة أبو زاهر

رئيس مجلس الإدارة
سعيد اسماعيل

رئيس التحرير
مروة أبو زاهر

Intella Secures $12.5 Million Series A Led by Prosus to Scale Market-Leading Arabic Speech Technologies

Funding will accelerate its mission to build AI models and tools tailored to Arabic dialects, deepen its enterprise capabilities and accelerate MENA expansion

Intella, the market leader in dialectal Arabic speech intelligence, today announced it has closed $12.5 million in an oversubscribed Series A round led by Prosus, with participation from 500 Global, Wa’ed Ventures, Hala Ventures, Idrisi Ventures and HearstLab, the investment arm of Hearst Corporation.

Intella

 

The funding will accelerate Intella’s mission to power a digital AI workforce across the Arabic-speaking world. With this new funding, Intella is doubling down on R&D, product expansion, and regional hiring to bring its vision to life.

Founded in 2021 by CEO Nour Taher and CTO Omar Mansour, Intella has emerged as a clear leader in Arabic speech services, offering enterprise-grade transcription, analytics, and AI-powered customer engagement tools tailored to more than 25 dialects. Its proprietary speech-to-text models have achieved a global record accuracy of 95.73%, enabling businesses to move beyond generic AI and deliver localized, human-like conversations at scale.

 

“From day one, our vision has been to bridge the gap between global AI advancements and the Arabic-speaking world,” said Nour AlTaher, Co-founder and CEO of Intella. “This funding from Prosus, a powerhouse investor with deep operational expertise, is a testament to the technology we’ve built and the market leadership we’ve established. It allows us to accelerate our goal of helping every enterprise in the region transform their customer conversations from dark data into a strategic asset.”

“This round is a catalyst for our product roadmap,” added Omar Mansour, Co-founder and CTO of Intella. “Our models already set the benchmark for Arabic accuracy. Now, we’re focused on building truly intelligent, Arabic-first conversational agents capable of multi-turn dialogue and contextual understanding—redefining how enterprises engage with their customers.”

 

Arabic is not monolithic; Modern Standard Arabic is rarely used in everyday speech. Each country, and often each region, relies on its own dialect, creating a fragmented linguistic landscape with over 25 primary dialects and numerous sub-dialects. Intella’s deeply localized, data-driven approach positions it as the foundational intelligence layer for Arabic voice and text applications.

Intella supports a fast-growing portfolio of enterprises across the MENA region, spanning sectors such as finance, telecommunications, and government. The company more than doubled its revenue in 2024 and is on track to 7x growth in 2025. With today’s round announcement, the company has raised over $16.9M in funding.

“The market opportunity in MENA is enormous, with over 7,500 companies and organizations operating across the region and Arabic being the fifth most spoken language globally,” said Robin Voogd, Head of Middle East Investments, Prosus Ventures. “Yet Arabic AI models have historically underperformed—challenged by complex phonetics, a lack of standardized spoken Arabic, and limited access to high-quality dialect-specific data. Intella is changing that. We see a lot of global opportunities to build in AI, and Intella is doing just that. We’re excited to back the company and support its mission of building AI locally, for the Arabic-speaking world.”

Demonstrating its commercial strength, intella unveiled Ziila, its Arabic-born digital human, in a debut partnership for the first time this month with Jumia, Africa’s largest e-commerce platform. Powering a new voice-ordering feature for Jumia customers, the launch marks a significant milestone, proving Ziila’s capability to navigate complex dialects in a demanding, real-world environment.

Further, intella will use the funding to solidify its market leadership and expand its technological edge. The capital will be strategically deployed to:

● Deepen Enterprise Capabilities: Launch its new conversational AI agent, Ziila, to work in tandem with its intellaCX analytics product. This creates a complete product suite that enables enterprises to both analyze conversations and build next-generation, voice-based customer experiences.

● Accelerate MENA Expansion: Scale its go-to-market teams in Egypt and Saudi Arabia to meet the surging demand from the finance, telecommunications, and government sectors.

● Innovate in Arabic-First AI: Continue investing in R&D to push the boundaries of dialectal understanding and further widen the accuracy gap against global competitors.

Jumia Egypt and Intella Launch Voice Ordering in Egyptian Dialect

In a tech milestone for Egypt’s e-commerce sector, Jumia Egypt, the leading online

shopping platform in Africa, has announced a groundbreaking partnership with Intella,

a pioneer in Arabic AI technologies.

The partnership introduces Ziila, a smart voice assistant

enabling voice-based shopping in the Egyptian dialect a first of its kind innovation in the region.

Live Demo of Egypt’s First Voice Shopping Experience

During a special event attended by key tech leaders, Jumia Egypt CEO Abdellatif Olama

placed the very first voice order using Ziila live on stage.

The demo confirmed the technology’s

readiness for immediate use by the public.

Shopping Made Simple: Just Speak

Ziila allows users to browse and order items by speaking naturally, without needing

to type or navigate menus.

The assistant understands spoken Egyptian Arabic, enabling a smooth, human like

interaction similar to sending a voice note.

Wider Accessibility for All Users

This innovation appeals to a broad audience, especially users who prefer talking

over typing.

Ziila’s intuitive design enhances accessibility and speeds up the s

hopping process for all demographics.

A Commitment to Local Innovation

“We believe in tech that improves lives,” said Abdellatif Olama, CEO of Jumia Egypt.

“This launch reflects our mission to create smarter, locally tailored services that

simplify the online shopping experience for Egyptian users.”

Intella Brings Human-Centered AI to Life

“Ziila was built to understand how people actually speak,” added Omar Mansour, CTO of Intella.

“Our collaboration with Jumia shows how Arabic AI can make digital interactions

more human, helpful, and natural.”

Shaping the Future of E-commerce in Egypt

This partnership sets a new benchmark for how Arabic AI can be integrated into

everyday digital experiences, reinforcing Egypt’s position as a leader in regional tech innovation.